Do you need a status page?
A status page is a simple public page that says whether your website is working right now. It answers "is it down, or is it me?" before anyone has to email you.
When it helps
- Customers rely on your site to do something: order, book, sign in, pay.
- You have had an outage where your inbox filled with the same question.
- You sell to other businesses, who often ask how reliable you are before they buy.
- You are a freelancer or agency and want clients to see that their sites are watched.
If your site is a simple brochure that few people depend on, you can skip it. An email when it goes down is enough.
What to put on it
- Each website or service by a name your customers recognise.
- Whether each one is up right now, and when it was last checked.
- Recent history, so a visitor can see that problems are rare and short.
Keep it honest. A page that says everything is fine during an outage does more harm than no page at all, so let it be driven by real checks, not by hand.
Where to keep it
A status page should not live on the same server as the website it reports on, or it goes down at the same moment. Use a page that is hosted somewhere else and updated automatically.
One is included with KeenCrow
Every KeenCrow plan includes a public status page you can switch on in one click. It shows the names of your websites, whether each is up, its uptime over 30 days and a bar for each day. It is updated from the same checks that send your alerts, and you can switch it off at any time.